Norco are registered as a Data Controller with the Information Commissioner’s Office under registration number ZA336446. We are responsible for the personal information we process and for ensuring our systems, processes, suppliers and employees comply with data protection laws in relation to the information we handle.
What information do we collect?
When you visit our website, your IP address which identifies your computer when connected to the internet, will be automatically logged by our server which is located at Norco HQ.
A Cookie is a piece of information that is stored on your computer’s hard drive, we use information from cookies to analyse the traffic on our website and help us understand how individuals use the site, as well as tracking any patterns which may emerge. This can help us to develop and improve our website and services in response to what our visitors want and need.
No personal information has to be given in order to navigate around the Norco website. However, any information which you choose to provide via the website will be added to our marketing database and used by us for administration of our contact and client information and for marketing our services and events to those whom we believe will have an interest in these. On occasion it is possible that these messages will contain input from other companies or organisations with whom Norco is working.
Norco may also store and use personal information which you have provided on the website or during communications with us, during relationship management activities, provision of services and commercial administration.
We may share your personal information with service providers where this is required in order to provide the full service you require, however this will only be done where appropriate contracts are in place confirming adequate security and protection of data.
We may collect personal information from publicly available sources such as press articles and industry communications, in relation to how our services may benefit organisations. This information will be added to our Customer Relationship Management system and used to make contact in relation to specific support services we could provide.
You can request that we stop sending any marketing information at any time by emailing us at email@example.com or by writing to us at the Aberdeen office.
We may collect names, business address (postal and email), personal address’ (postal and/or email), telephone numbers and bank details which are processed in relation to the performance of the contract we have entered into with you, to provide specific services.
We may also use the information collected where there is a legitimate interest in providing you with information on additional services and updates which we believe will be of interest. If you do not wish to receive this type of information, please advise by emailing us at firstname.lastname@example.org or by writing to us at the Aberdeen office.
Norco may be obliged to provide personal information to law enforcement officials during the investigation of any alleged unlawful activities and we shall have no legal liability for disclosures of this kind.
Keeping Data Up to Date or Requesting Deletion
Please help us to ensure the personal information you have provided remains up to date by informing us of any changes, or, if at any time you wish to request that your personal information be removed, please email the details of your request to email@example.com or send the details in writing to our Aberdeen office address.
Where deletion of details is requested, please note that there may be a requirement to retain some data in relation to any particular services which you may ask us to provide.
Access to Data
If you would like a copy of any personal information we hold about you, please contact our Aberdeen Office to request a Subject Access Request Form, fully complete the form and return it to firstname.lastname@example.org.
Job Candidates, Current & Former Norco employees
Norco is the Data Controller for information you provide during any recruitment process or during employment. A specific Privacy Notice is issued to all Applicants on receipt of their details and is available to view on the Careers page of https://www.norcoenergy.com/careers/. Privacy Notices are made available to employees on or at offer of employment stage and throughout their employment, whenever they are updated.
Basis for processing data
Where you are discussing the potential of Norco providing services to you, or where we are already providing services, we hold certain data in order to enter into and/or perform the contract with you
Norco may send information to clients or prospective clients based on our belief that the information being provided will be of interest.
Where applicable in relation to providing services or where we may sell any or all of our business to a third party, Norco may disclose your personal data to any group company or subsidiary and any third party business purchasing part or all of our Company.
Norco will not sell your data and processes only as described in this policy.
For more information
Norco endeavours to meet the highest standards when collecting and using personal information. For this reason, we encourage individuals to bring to our attention, any collection or use of information which they believe is unfair, misleading or inappropriate.